pbm is proud to be members of and accredited by the following groups and associations.

The Association of Residential Managing Agents (ARMA)
ARMA promotes high standards of leasehold management and campaigns for improvements in the legislation of the leasehold sector. The company is currently the largest Trade Association in England and Wales.
We feel our vision for PBM runs parallel to that of LKP and ARMA in that managing agents should be transparent in their operations and act in the best interests of the leaseholders.

The Leasehold Knowledge Partnership (LKP)
To be accredited by LKP, managing agents must sign up to a 35 point accreditation process. Residents in the blocks managed by the agents are then selected at random to provide references. As a result, LKP seeks to identify and accredit managing agents who sign up to open accounting and transparency.

The Ombudsman Services for Property
PBM is pleased to be a member of the Ombudsman Services for Property — a not-for-profit company that provides an independent, impartial and cost effective service to resolve disputes outside of the courts.

The Information Commissioner’s Office (ICO)
PBM is also proud to be a member of the ICO — the UKs independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.